Find answers to common questions and learn how to make the most of RentTrust.
Click "Get Started" and choose whether you're a tenant or landlord. Fill out the registration form with your basic information.
You'll need a copy of your lease agreement and a government-issued ID for verification purposes.
Your landlord can add you to the system, or you can add your landlord using the "Add Landlord" feature in your dashboard.
Reviews can only be submitted after your lease has ended. This ensures honest, complete feedback about the entire rental experience.
Reviews can be edited within 30 days of submission. After that, they become permanent to maintain integrity.
Focus on communication, maintenance response, property condition, and overall experience. Be honest and constructive.
We use industry-standard encryption and security measures. Your personal information is never shared without consent.
Reviews are visible to verified users of the platform. Personal contact information is always kept private.
Yes, you can delete your account at any time. Reviews you've left will remain anonymous to maintain platform integrity.
Ensure your files are in PDF or image format and under 10MB. Try refreshing the page or using a different browser.
Click "Forgot Password" on the login page. We'll send you a reset link via email.
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