Our commitment to digital accessibility for all users
Last Updated: September 24, 2025
RentTrust is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
We believe that everyone should have access to quality housing information and rental services, regardless of their abilities or disabilities. This commitment extends to our digital platforms, where we strive to create an inclusive experience for all users.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. RentTrust is partially conformant with WCAG 2.1 level AA.
Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to address these areas and achieve full compliance.
Our website includes the following accessibility features:
Full keyboard navigation support with visible focus indicators and logical tab order.
Semantic HTML, ARIA labels, and descriptive text for screen reader compatibility.
High contrast ratios meeting WCAG AA standards for text and background colors.
Mobile-friendly design that works across all devices and screen sizes.
Logical heading hierarchy and clear content organization for easy navigation.
Descriptive alt text for all images and meaningful graphics.
Our website is designed to be compatible with the following assistive technologies:
We are aware of the following accessibility issues and are working to address them:
Expected Resolution: We are actively working on these issues and expect to have them resolved by the end of Q2 2024.
We welcome your feedback on the accessibility of RentTrust. Please let us know if you encounter accessibility barriers or have suggestions for improvement.
Email: accessibility@rentrust.com
Phone: +1 (555) 123-4567 ext. 2
Response Time: Within 2 business days
| Specification | Details |
|---|---|
| Accessibility Standard | WCAG 2.1 Level AA |
| Testing Tools | axe-core, WAVE, Lighthouse, Manual testing |
| Supported Browsers | Chrome, Firefox, Safari, Edge (latest 2 versions) |
| Mobile Support | iOS Safari, Android Chrome, responsive design |
| Last Audit Date | September 2025 |
This accessibility statement applies to the RentTrust website and mobile applications. We are committed to compliance with applicable accessibility laws and regulations, including:
Enforcement Procedure: If you are not satisfied with our response to your accessibility concern, you may file a complaint with the appropriate regulatory authority in your jurisdiction. We are committed to working with you to resolve any accessibility issues.