Privacy Policy | RentTrust

1. Information We Collect

RentTrust collects information you provide directly to us, such as when you:

Create an account
Add property listings
Write reviews
Contact other users
Use our AI chat assistant

Personal Information

We may collect the following personal information:

Name and contact information (email, phone number)
Address and location information
Profile information and photos
Property details and images
Reviews and ratings
Communication records

Automatically Collected Information

We automatically collect certain information when you use our platform:

IP address and device information
Browser type and version
Usage patterns and preferences
Log data and analytics

2. How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Process transactions and communications
Send notifications and updates

Improve our platform and user experience
Prevent fraud and ensure security
Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

With Other Users

Your profile information, property listings, and reviews are visible to other users of the platform.

Service Providers

We may share information with third-party service providers who help us operate our platform.

Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

4. Data Security

We implement appropriate security measures to protect your personal information:

Encryption of sensitive data
Secure server infrastructure
Regular security audits

Access controls and authentication
Employee training on data protection
24/7 monitoring systems

5. Your Rights and Choices

You have the following rights regarding your personal information:

Data Access Rights

Access: Request access to your personal information
Correction: Update or correct inaccurate information

Control Rights

Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences and settings
Analyze site usage and performance

Provide personalized content
Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days.

8. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

privacy@renttrust.com

Phone

(555) 123-4567

Address

123 Main St
City, State 12345